A CUSTOMER STORY
UNLOCKING NURSING POTENTIAL
Inefficient e-rostering meant one NHS Trust relied heavily on nursing agency support which in turn meant high agency costs, low stability, poor efficiency and a detrimental impact on nurse wellbeing.
90 leaders (band 5 to Chief Nurse level) undertook 30, 60 & 90-day improvement challenges using our solution focused methodology and practical problem solving toolkit. The results were fantastic!
- A collective mindset shift in just 30 days
- £758,000 agency cost savings achieved in 90 days
- Key clinical indicators turned from red to green
A CUSTOMER STORY
THINKING DIFFERENTLY
Tees, Esk and Wear Valleys NHS Foundation Trust needed to identify £9.9m annual cost savings. The challenge for the Finance Director was daunting based on recalled memories. Creative solutions were needed.
An internal ThinkOn® master coach was supported to design and facilitate a series of cost saving innovation workshops. These proved to be a great success!
- Hundreds of possibilities were created
- £11.6m cost savings were realised
- Over 20 additional ideas were identified for subsequent years
A CUSTOMER STORY
COACHING 300 PEOPLE IN 90 MINUTES
How do you train hundreds of nurses to learn and apply great coaching skills in just 90 minutes?
300 nurses were trained, at their annual nursing conference, in using the ThinkOn® Coaching Cards to have more purposeful and productive conversations.
See how the Director of Nursing led a high impact engagement session to demonstrate the power of asking the right question, at the right time, to the right person.
A CUSTOMER STORY
HOW ONE QUESTION SAVED A LIFE
Imagine travelling 4 hours to a hospital to find there are no beds available and a potential life saving operation is about to be cancelled.
Here is the story of how one person helped save a life by thinking differently under extreme pressure. Using the ThinkOn® methodology and resources a solution was found.
People who learn to apply solution focused thinking skills in the workplace, often comment about how they also use them to help their family and community members.
A CUSTOMER STORY
CHANGING CULTURE ONE CONVERSATION AT A TIME
Unproductive meetings and ineffective 1:1 conversations is a common cultural problem for many NHS Trusts. Cultural transformation requires a shift in mindsets (not just processes) to embed a new way of thinking.
One Trust shifted their culture by developing 40 ThinkOn® ‘Master Coaches’ to improve and remove their meetings and conversations using a proven 12-point implementation plan. This led to:
- More purposeful and productive conversations
- Enhanced continuous improvement activities
- A practical problem solving toolkit being widely shared
A CUSTOMER STORY
SECURING £1.5 MILLION IN FUNDING
Too many papers at Exec. meetings and not enough time to read or discuss them? Decisions need to be made.
But how do you help the team to understand the key issues in an efficient way and engage them in finding the right answer?
The solution involved replacing a 35-page discussion document with just 6 carefully crafted, high quality questions and engaging the team to think differently. This resulted in identifying an additional £1.5m funding.
