How One Professional Services Group Transformed Leadership and Unlocked 57% More Billable Time
Customer Story: Award-Winning Leadership That Delivers Measurable ROI
What if your organisation’s leaders could deliver 57% more billable time without increasing hours worked? Or cut debt by £180,000 in just 45 days? For Ampa — a 1,400-strong legal and professional services group — those results became reality through their Re-Think Leadership Programme.
Co-designed with Go M.A.D. Thinking and powered by a licensed, in-house delivery model, Re-Think didn’t just develop leaders — it built a sustainable leadership culture.
In 2025, it won the Excellence in Learning and Development Award at the People in Law Awards for its ambition, ROI, and measurable business impact.
Leadership Training Re-imagined
Watch the story in 3 minutes.
This short video captures the award-winning leadership transformation — from measurable commercial results to the personal impact felt by leaders across the business.
The Leadership Challenge
Ampa’s lawyers and technical experts were outstanding in their fields, but when promoted into leadership roles they were suddenly expected to:
Lead diverse, high-performing teams
Drive commercial results under pressure
Collaborate across multiple brands and offices
Adapt quickly in a volatile, complex environment
The challenge? Many had never been equipped with the training, tools, or mindset to lead confidently.
Ampa needed a leadership programme that would:
Build a network of braver, bolder leaders
Equip lawyers with the skills to lead for performance and growth
Provide a repeatable, scalable toolkit for solving real-world challenges
Improve operational efficiency and cross-brand collaboration
The Solution: Re-Think Leadership Programme
Partnering with Go M.A.D. Thinking, Ampa designed an immersive, practical, and results-focused programme grounded in the Go M.A.D. Thinking methodology.
Built for Sustainability
From day one, the aim was not dependency on an external provider, but to embed capability in-house. Go M.A.D. licensed its solution-focused methodology to Ampa, training and certifying members of the L&D team to deliver the programme internally.
This model gave Ampa:
Complete flexibility to scale cohorts
Lower long-term delivery costs
Deep internal credibility
A consistent leadership language across the group
“Ampa’s standout management and leadership skills project delivered on ambition and ROI, with real-world data translating into tangible results.”
– People in Law Awards Judges
Programme Structure
7 months of immersive, in-person learning
6 full-day workshops combining thinking tools, coaching, and application
45-day business challenges tied to organisational priorities
Focus across four dimensions: personal, people, operational, commercial
Peer learning through buddy systems and cross-brand cohorts
Delegates didn’t work on hypothetical case studies — they tackled live business challenges such as improving team performance, enhancing efficiency, and driving client value.
The Results: Commercial Impact You Can Measure
Within 24 months, Re-Think delivered results that caught the attention of the People in Law Awards judges:
57% uplift in billable time in teams led by Re-Think graduates
£180,000 debt reduction by one leader in just 45 days
122% increase in time recording in specific teams
£600 saved per fixed-fee transaction through process innovation
150+ hours of coaching delivered across the organisation
20% of delegates promoted — far above the business average
Leadership confidence scores leapt from 4/10 to 8/10
Why It Worked
Applied Learning – Every tool was applied immediately to real challenges
Scalable Delivery – Licensed methodology embedded in L&D for future cohorts
Peer Network – Leaders collaborated across offices, brands, and disciplines
Flexibility – Multiple concurrent cohorts allowed for 96% completion rates, even for busy fee earners
Leadership impact starts with better thinking
If your leaders are under pressure to deliver more with less, our proven licensing model can help you achieve measurable results — while building long-term capability inside your orgainsation.
We’ll work with you to co-design a leadership programme tailored to your priorities, license our solution-focused methodology, and train your own people to deliver it. The result?
A sustainable, scalable approach to leadership development
Consistent tools and language embedded across your organisation
Measurable commercial, people, and performance impact
The first step?
